Our hair extensions are made from 100% authentic, ethically sourced raw and virgin hair. We focus on quality, durability, and versatility, ensuring our products blend seamlessly with various hair types and last for years with proper care.
With proper care, our hair extensions can last a minimum of 5 years. Our raw hair collections, in particular, are known for their longevity and resilience.
Raw hair is completely unprocessed and in its natural state, sourced from a single donor. Virgin hair is minimally processed, such as being steam-processed to achieve certain textures or bleached to achieve specific colors, but it has never been chemically treated.
We recommend gentle washing with sulfate-free shampoo and conditioner, avoiding excessive heat, and storing the hair properly when not in use. Regular moisturizing and detangling will also help maintain the quality and longevity of the hair.
Yes, our raw and virgin hair extensions can be dyed or bleached. However, we recommend seeking professional assistance to maintain the quality and integrity of the hair.
Orders typically take 4-5 business days to process. Shipping usually takes an additional 3-4 business days, depending on your location.
Due to the nature of our hair extension products, we do not offer refunds, exchanges, or cancellations. All sales are final. We advise customers to review their orders carefully before purchase.
Route Package Protection is an optional service that insures your order against loss, theft, or damage during shipping. If you opt out of this service, Pink100 is not liable for any shipping mishaps.
You can reach our customer service team via email at info@pink100.com. We are here to assist you with any questions or concerns you may have.
Currently, we ship within the United States only. We are working on expanding our shipping options to include international destinations in the future.
If you receive a defective or incorrect product, please contact our customer service team at info@pink100.com within 48 hours of receiving your order. We will work with you to resolve the issue promptly.